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About us
 

Vietnam Travel Resort under the management of Vietnam KTV Tourist Company founded by the group of native experienced English speaking, Chinese speaking, Thai Speaking, French speaking guiders was established since 2007

We have been recognized as a leading holiday organizer specialized in private and luxury inbound tours with staff who have the knowledge and experience to be able to create and provide holidays to suit everybody including the most discerning travelers. We are also one the leading agents in Vietnam which has ability enough to provide the best way to travel in Vietnam based on our variety of tour programs designed by experienced experts and flexible lowest. With this portfolio and our own direct contracts with airlines, ground operators and hotels we are able to offer a fully comprehensive travel service.
We create one-of-a-kind vacations for groups and individuals. We love our destinations and do our best to make sure that our customers feel the same way. We believe that a vacation can only be a success if it is custom-tailored to fit the requirements and preferences of each individual as well as meet all travelers' demand. Our job is to make sure that everyone gets the right balance of comfort and excitement to enjoy the experience of a lifetime. Whether unfamiliar or familiar, in a far-off land or around the corner, our goal at Vietnamtravelresort is to help you have an unforgettable experience every time you travel and lowest cost guarantee.

FREE SUPPORT - 24 hours a day
As a truly global operator, our clients require friendly and accurate advice, as well as FREE 24x7 support during your trip. You can contact us at any time to get the best advices from our travel consultant by the following telephone

Telephone 24/24 hours: +44 (0) 843-532-55-12 (Mr. Arcadiy Polikov); +44 (0) 247-699-67-96

Your call is always taken by a senior travel consultant, we do not use call centers, call queuing, recorded messages or voice-mail - just real live people every time.
We believe our duty to you continues long after you have purchased your tickets and does not finish until you have safely returned home. On completion of your travel we contact you to check on your satisfaction and to respond to problems you may have encountered.

ACCURATE LOCAL ADVICE

Because we are truly independent, you can trust our recommendations which are based on our first-hand experiences and your own feedback. We are not tied to any brand names or allegiances, so have complete freedom of choice when advising you of the best options.
Your enquiry is directed to a Consultant who has the most recent and detailed experience of your requested destination/s so that you are guaranteed of accurate and up to date information.

FREE SERVICE WITH NO HIDDEN EXTRAS

You will not be charged for any of the many services we supply you and no deposits are required until you wish to proceed your booking.
We do not charge itinerary preparation or booking fees.
In short, there are no hidden fees or charges, just great service to make your trip an enjoyable experience!

Why Book ahead with us

Guaranteed low price
No hidden fees
Save time and money
Avoid sell outs & long lines
Hand picked tours and Experiences
Travel with confidence
Don't be disappointed

What makes us different

Lowest price guaranteed
Refund the difference if you see the same tour, activity sold for less any where
Change your travel date free of charge
Cancel your reservation without paying a penalty
Live support 24/7, direct talk to our travel consultant when planning your trip
Free of charge for the extra cost when paying by credit card
Instant confirmed by email, telephone, fax

Even more reasons to book with us online such as:

One Stop Shopping - With one email you can book all your travel needs - from accommodation to tours, flights, vehicle rentals, cruising and insurance. It's all in the one place: Vietnamtravelresort Professional - You deal with the same highly trained consultant from the beginning to the end. Our consultants are experts on every corner of Vietnam offer personal, friendly and expert service.
Competitive - We offer a best rate guarantee. We'll match any legitimate quote that you've received.
Convenient - We're just like a normal travel agency except that we are more accessible and more convenient for you. You can phone us, fax us, email us and you can even chat to us live!
Reputable - Deal with someone you can trust. We are a licensed travel agent and we understand that the images of Vietnam depends on the honest of all Vietnamese citizens' activities as well as we know that " work brings properties but the honesty brings the success"

Our mission statement

To be the best travel management company in Vietnam.
To provide quality, value added services for our clients at the best rate
To deliver professional service in a personalized and localized manner.
To maintain the philosophy of CQI - Continuous Quality Improvement.
To maintain an environment where our employees can excel personally and
share in the success of our company.
To promote the images of our country abroad, improve the people in come and contribute to the development of our tourism industry

Philosophies and Values

Clients will always be our number one priority. They are our sole reason for existence.
We will remain as a client-driven and market-driven company, providing value added services supported by advanced technology.
All employees are valued team members and team leaders. They are our most valued resource.
Our company will remain a culture of team work and camaraderie, free of bureaucracy and inter-company politics.
We will enjoy our association and realize the rewards of our success.

 
 
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All rights reserved© 2012 Vietnamtravelresort.com. Registered in UK. Business License: 08061654 Address: THE MERIDIAN, 4 COPTHALL HOUSE, STATION SQUARE, COVENTRY, WEST MIDLANDS, ENGLAND, CV1 2FL Tel: +44 (0) 843-532-55-12; Email: info@vietnamtravelresort.com Website: www.controlandmanagement.co.uk